Frequently Asked Questions
What is moissanite?
Henri Moissan found the first crystals in 1893, inside a meteorite crater in Arizona. Natural moissanite is rarer than diamond — which is why today's stone is grown in laboratory conditions, to the same molecular structure, with greater consistency than anything pulled from the earth. Refractive index 2.65. Mohs hardness 9.25. It does not dull or cloud over time. We chose it because it is the finest stone available for the price we charge. That is the only reason.
Will Luhusati jewelry turn my skin green?
No. All Luhusati pieces are made in 925 sterling silver with rhodium plate, or gold vermeil. Green discoloration comes from copper-based alloys. We don't use them.
How do I care for my jewelry?
Warm water, mild soap, a soft brush. Rinse well, dry with a lint-free cloth. Store in a pouch when not worn. Remove before exercise, swimming, or contact with chemicals. Moissanite itself does not degrade — with basic care, the stone will look the same in twenty years.
Can pieces be made to order?
Some pieces can be made to order — a different stone size, a specific metal, a detail that is yours alone. Write to us to discuss what you have in mind.
How do I find my ring size?
Use our Ring Size Guide to measure your finger at home and compare the result to our size chart. If you are between sizes, we generally recommend choosing the larger size for a more comfortable fit.
Where is Luhusati based?
Luhusati is based in Italy. Orders ship from central Italy.
Shipping & Delivery
Orders are processed within 1–3 business days. Delivery times vary by destination — tracking information is provided once your order ships. International orders may be subject to customs duties or import taxes, which are the responsibility of the customer.
Delivery costs and times
Returns & Refunds
We accept returns within 14 days of delivery, provided the item is unworn, in its original condition, and in original packaging. Custom or personalised pieces are final sale unless they arrive defective. To initiate a return, visit our Returns & Refunds page or contact our support team.
What does the warranty cover?
Luhusati offers a Lifetime Warranty on all moissanite gemstones, covering their optical properties — brilliance and clarity — for as long as you own them. Each piece includes a Certificate of Authenticity and Lifetime Warranty card. The warranty covers the stone's optical properties for the life of the piece. It does not extend to damage from misuse or unauthorised alteration. Return shipping is the customer's responsibility. Contact us for return instructions.