Frequently Asked Questions

What is moissanite?

Henri Moissan found the first crystals in 1893, inside a meteorite crater in Arizona. Natural moissanite is rarer than diamond, which is why today's stone is grown in laboratory conditions, to the same crystal structure, with greater consistency than anything pulled from the earth. Refractive index 2.65. Mohs hardness 9.25. It does not dull or cloud over time. We chose it because it is the finest stone available for the price we charge.

Will Luhusati jewellery turn my skin green?

No. Our pieces are 925 sterling silver sealed with a rhodium finish, or gold vermeil: a thick layer of gold over sterling silver. The finish keeps the metal underneath away from your skin.

How do I care for my jewellery?

Warm water, mild soap, a soft brush. Rinse well and dry with a lint-free cloth. Store in its pouch when not worn. Remove before exercise, swimming or contact with chemicals. Moissanite itself does not degrade: with basic care, the stone will look the same in twenty years.

What if my ring size is out of stock?

We make it for you. Every piece is produced in limited quantities; if your size is not immediately available, it is made to order and reaches you within 21 days.

Can I ask for a custom piece?

Some pieces can be adapted: a different stone size, a specific metal, a detail that is yours alone. Write to us with what you have in mind.

How do I find my ring size?

Use the Ring Size Guide: measure on screen with a bank card and a ring you own, or measure your finger with a strip of paper and compare it to the chart. If you are between sizes, we recommend the larger one.

Where is Luhusati based?

Luhusati is based in Italy. Orders ship from central Italy.

Shipping and delivery

Orders are processed within 1–3 business days. Delivery times vary by destination and tracking is sent once your order ships. International orders may be subject to customs duties or import taxes, which are the customer's responsibility. Delivery costs and times

Returns and refunds

We accept returns within 14 days of delivery, provided the item is unworn, in its original condition and packaging. Custom or personalised pieces are final sale unless they arrive defective. To start a return, contact us or see our refund policy.

What does the warranty cover?

Every moissanite stone carries a lifetime warranty on its optical properties, brilliance and clarity, for as long as you own the piece. Each piece comes with a Certificate of Authenticity and a warranty card. The warranty does not cover damage from misuse or unauthorised alteration. Return shipping is the customer's responsibility. Contact us for instructions.